Terms of Use

Last Updated: November 27, 2024

1. Acceptance of Terms

By accessing and using the Smart Clean Pro Corp. website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Services Description

Smart Clean Pro Corp. provides professional janitorial and cleaning services including but not limited to:

  • Office cleaning services
  • Retail space cleaning
  • Residential cleaning
  • Move-in/move-out cleaning
  • Specialty cleaning services

3. Service Agreements

All cleaning services are subject to a service agreement that will specify:

  • Scope of work and service frequency
  • Pricing and payment terms
  • Service schedule and access requirements
  • Cancellation and modification policies
  • Insurance and liability coverage

4. Payment Terms

  • Payment is due as specified in your service agreement
  • We accept credit cards, checks, and ACH transfers
  • Late payments may incur additional fees
  • Services may be suspended for non-payment
  • All prices are subject to change with 30 days notice

5. Cancellation Policy

  • Scheduled service cancellations require 24 hours notice
  • Cancellations with less than 24 hours notice may incur fees
  • Contract termination requires 30 days written notice
  • Early termination may result in cancellation fees

6. Client Responsibilities

Clients agree to:

  • Provide safe and legal access to cleaning areas
  • Secure or remove valuable items before service
  • Inform us of any hazards or special requirements
  • Provide adequate utilities (water, electricity)
  • Report any issues or concerns within 24 hours

7. Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you are not satisfied with our service, please notify us within 24 hours and we will re-clean the area at no additional charge.

8. Limitation of Liability

Smart Clean Pro Corp. maintains comprehensive insurance coverage. Our liability is limited to:

  • Direct damages caused by our negligence
  • Coverage amounts specified in our insurance policy
  • Claims reported within 7 days of service

We are not liable for:

  • Pre-existing damage or wear
  • Damage to improperly secured items
  • Indirect or consequential damages

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Smart Clean Pro Corp. and protected by copyright laws. Unauthorized use is prohibited.

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.

11. Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.

12. Governing Law

These Terms of Use are governed by the laws of the State of Ohio. Any disputes shall be resolved in the courts of Stark County, Ohio.

13. Contact Information

For questions about these Terms of Use, please contact us:

Smart Clean Pro Corp.

4111 Bradley Circle Northwest, Suite 210B

Canton, OH 44718

Phone: (877) 836-2751

Email: support@smartclean.pro